First of all thank you so much for your order, it means the world! I'll do my very best to ship within 5 business days, since this is a one woman operation and I'm working as a full time tattoo artist. Pick up in one of my studios during opening hours is always an option too so feel free to let me know.
We accept webshop returns within 14 days from the date of purchase. To be eligible for a return your item must show no visible signs of use. Please contact us first to explain why you need to return the item by e-mailing firstname.lastname@example.org, and a replacement (if available) will be shipped out as soon as we receive your return. We require a receipt or proof of purchase.
Once your item is received and assessed we will send you an email to confirm. If approved and the item is not available for replacement anymore, you will receive a voucher. Please note that most products are hand made. This means that minor differences or imperfections are possible. We don’t offer cash backs.
Returns should be addressed to:
Feralis Artwork, Kortrijksepoortstraat 19, 9000 Gent, Belgium
You are entirely responsible for returning the item to us. We recommend using a trackable service.
Please note that we're not responsible for damaged or lost goods due to and during delivery